WORLDWIDE SHIPPING
Worldwide shipping with a tracking number!
* Please note that right now temporarily there's NO shipping to the following countries: Australia, New Zealand, Finland, Poland, Cuba, Estonia, Cyprus

Delivery time for physical items usually takes from 7 to 25 business days and depends on the destination country

Shipping cost: free for all orders

Shop's location: Russia

Please feel free to contact me by mail or on Instagram if you have any questions!
You can see all of the contacts below on the page.
HOW TO ORDER
1. Choose the items you'd like to purchase and add them to your cart

2. Write your name, country and email address in the fields below, then press "confirm order" button in the cart

3. Your order has been placed!
Please wait for an email with your order information and a link for payment!
(don't forget to check the spam folder)
The items you chose will be temporarily reserved for you (for 2 days) on the site until the payment is complete.

4. Open a payment link in an email (from info@eraartsshop.com)

After the payment goes through, your order will be prepared and shipped in the following 1-3 days.

5. You will receive the tracking information on your e-mail once your items are shipped!
PAYMENT
Payments are accepted by Mastercard, Visa, Maestro cards, safe checkout with Stripe.

After placing the order on the site, you will receive a payment link on your email.
Once the payment goes through, your order will be prepared and shipped in the following 1-3 days.
You will receive the tracking information to your e-mail once your items are shipped.

If your order includes digital files- you will receive a link for downloading the print (or prints) right after the payment goes through.
RETURNS AND CANCELLATIONS
I have not yet had any return of paintings or prints, and customers are always satisfied!
However, if something goes wrong, for example, the package gets damaged during the shipping process, please message me on info@eraartsofficial.com and I'll do my best to resolve the issue!

Digital Files: I don't accept any returns or cancellations of digital files.
But if you have any problems with downloading the files, want different borders for the prints, etc., please contact me by email or by entering your message here and I'll be happy to help!
For all questions please contact me:
E-mail: info@eraartsofficial.com
Social Networks: Instagram | Youtube